Customer Care Commitments leads to Happy Customers
Thank you Louis Safety for such a glowing review, we always strive to go above and beyond our customer’s expectations.
We deliver 5* customer service to ensure our users are competent and confident. In order to deliver this, we have a variety of complimentary services avaliable to every Coltraco customer free of charge. These include:
- lifetime technical and user support
- free after service shipping worldwide
- user competency training & certification available
- no quibble warranty: 3 year on main units, 1 year on sensors & specific products
- global authorised service stations
- upgrade & trade in credit available
- optional additional total care package: Portacare®
For more details on our After Sales commitments, please visit our Support Pages.