Customer Support

You can calibrate your Coltraco products in one of our 7 global ODA Service Centres

Make An Enquiry

Our Customer Care Commitment

We are dedicated to supporting you for the life-time of your product. You can talk to our experts via email/telephone/video call as you prefer. Repairs are done in the UK. Calibrations and spare parts are available in the UK and with our 6 other ODA offices. We also offer upgrades and trade in credits when you exchange an old product for the latest model, as part of our commitment to the environment.

Training

Subscribe to Youtube for free.

For explanations about the equipment, demonstrations and “how to” videos, please go to our YouTube channel “Coltraco Videos”. 

Calibration

Use these instructions for returning equipment to the UK

Like an MOT on your car, calibrations ensure accuracy and reliability. ISO 17025 recommends annually. You can also get your product serviced in our authorised ODA Service Centres. It usually 3-4 days in UK, maximum 10 working days in the ODAs.

portacare logo
Portacare

Download the Portacare Brochure Here

This is the total care package, giving you one fixed cost for the maintenance of your product. You can cap your costs, get priority assistance, exclusive discounts and enhanced peace of mind. See details.

Coltraco Latest News

Join Our Journey
clare gtr 2

How to carve out a career in trade

The GTR-BExA Young Exporter Award for 2019 was awarded to Clare Hunter for her work driving the export strategy and global presence of Coltraco Ultrasonics, a designer and manufacturer of ultrasonic safety and monitoring instrumentation.

Read more

Supporting Customers in China

Research and Development Manager, Adrian Saw, has been visiting and training our Chinese Fire Safety partner David Cao and his team.

Read more
Intersec News Piece

Meet with us at Intersec, Dubai 2020

You are warmly invited to meet our Senior Sales Manager Karen Jones, Director of Sales George Hunter and Manager Marketing & Communications Chloe Kay, together with our Head of Global Shipmanagement Captain Peter Machado, at Intersec Middle East.

Read more