We would like to extend a very warm welcome to our new Research & Development Assistant, Mr Angus Hodgkiss MPhys. Angus has just graduated with his Master of Physics Degree. Angus has worked with us within our rolling internship programme at Durham University, which is one of the largest department’s at Durham and one of the foremost Department of Physics in the United Kingdom.
We are delighted to announce that Mrs Libby Summers has been promoted to Head of Account Management. Libby is dedicated to supporting our customers and distributors and in developing relationships with our key accounts and projects.
Fires and explosions pose a constant threat to the safety of miners and to the productive capacity of mines. Mine fires and explosions traditionally have ranked among the most devastating industrial disasters. The prevention and control of these in mines is fundamental.
Today we are honoured to announce a promotion for one of our valued team members: Mrs Lizi Popham to the role of Head of After-sales. During COVID-19 this has been more important than ever. Since March 2020, we have reaffirmed our commitment to supporting our team. We appreciate the challenges of coronavirus and work together to ensure we are reaching for our vision of a profitable, sustainable and happy business.
“Hi ~ The customer service is exceptional and a pleasure to work with by email and also by phone. Our order arrived sooner than expected to the US. Enjoyed working with Dorothy and Libby, very professional and also followed through the entire order process. :~) Thank you, Pam”
Our dependence on renewables is growing, and as a result, the wind turbines being built are taller, and more powerful. Yet with this growth, comes the challenge of keeping assets operational. The 2nd leading cause of accidents in wind turbines after blade failure, is fire.
“Great service from first contact to order fulfilment. We ordered the first unit as a trial because our current units, made by another manufacturer were inaccurate in the results they gave. All our Engineers were very impressed with the accuracy and ease of use, so much so we have ordered another. Thanks to Karen and Lizzi for all their assistance and great customer service.”